Shipping policy
SHIPPING POLICY
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Times
Estimated shipping times:
- Australia: 3–10 business days
- International: 7–21 business days
Shipping times may vary depending on carrier delays or customs processing.
Tracking
Tracking information will be provided once the order has shipped.
Customs & Duties
International customers are responsible for any applicable customs duties, taxes, or import fees.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.
Lost Packages
If a package is lost in transit, please contact us so we can assist with a carrier investigation.